The IT service line is responsible for the operational management of the services, according to the architecture and level of service intended by each client (exception made to the services efficiently shared).
At the level of the processes, we are focused on creating value for customers, as well as in the continuous improvement of processes, through the replication of best practices and implementation of new technologies within each line of service, with the aim of making the more efficient processes.
SERVICES RENDERED
- Sap
- Ifs
- Spring
- Oracle
- Windows Sharepoint Services
- Service/Help Desk
CUSTOMER BENEFITS
- Creating value-added for customers
- Continuous improvement of processes through best practices
- Implementation of new technologies within each service line